I am running the pro version. When ever I try to index the using smart-search->index I get a 504 error.
An Error Has Occurred
The following message was returned by the server:
An error has occurred while fetching the JSON data: HTTP 504 status code.
If I disable sp-pagebuilder smart-search plugin this indexing works.
I am running Joomla 5.4.3 and SPBP 6.3.1 all on ubuntu server in docker
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Thank you for your support. I found that re-reunning the indexing after clearing it fixed the issue.
Regards,
It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.
Thank you!
