SP-Pagebuilder 6 Smart-search is Not Indexing - Question | JoomShaper
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SP-Pagebuilder 6 Smart-search is Not Indexing

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Shafeeq Hamza

SP Page Builder 2 days ago

I am running the pro version. When ever I try to index the using smart-search->index I get a 504 error.

An Error Has Occurred

The following message was returned by the server: An error has occurred while fetching the JSON data: HTTP 504 status code.

If I disable sp-pagebuilder smart-search plugin this indexing works.

I am running Joomla 5.4.3 and SPBP 6.3.1 all on ubuntu server in docker

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1 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 day ago #220487

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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