SP-Pagebuilder 6 Smart-search is Not Indexing - Question | JoomShaper
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SP-Pagebuilder 6 Smart-search is Not Indexing

SH

Shafeeq Hamza

SP Page Builder 1 month ago

I am running the pro version. When ever I try to index the using smart-search->index I get a 504 error.

An Error Has Occurred

The following message was returned by the server: An error has occurred while fetching the JSON data: HTTP 504 status code.

If I disable sp-pagebuilder smart-search plugin this indexing works.

I am running Joomla 5.4.3 and SPBP 6.3.1 all on ubuntu server in docker

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3 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #220487

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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SH
Shafeeq Hamza
Accepted Answer
1 month ago #220857

Thank you for your support. I found that re-reunning the indexing after clearing it fixed the issue. Regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #220885

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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