Indexing For The Smart-search is Aborted
Denis
Hello, I have a problem with the search indexing, because the indexing stops after a short time with the message: “An error has occurred. The server returned the following message: undefined”
Old pages created first are indexed, but newer ones are not (most of them). Could it be that my pages are too complex? They really contain a lot of tabular content. I have already created another thread about this here, as the page builder seems to have performance problems with this.
Does anyone else have an idea why the indexing stops or why only old pages are indexed?
System: Joomla 5.3.0 SP Pagr Builder Pro: 5.5.7. PHP: 8.2.27 Template: Helix 3
Many thanks and best regards, Denis
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Denis
Accepted AnswerHello and thank you for your reply, here comes the joomla administrator access.
Thank you very much and best regards, Denis
Denis
Accepted AnswerGreat, thank you. I've just done that. Let's see what the answer will be.
Denis
Accepted AnswerHello again, I am very happy, because that was exactly the problem. I was able to increase the limit to 2048M for a short time and it worked. Many thanks for the great support and best regards, Denis
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)