Joomshaper SP page builder Pro extension err - Forum | JoomShaper
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Joomshaper SP page builder Pro extension err

Asked by Mohammed Abubaker Mohammed 5 months ago Last activity 5 months ago

Hi
I have installed through extension the com_sppagebuilder_pro_v3.8.10 but I get error
Warning
Database not set in Joomla\CMS\Installer\Installer
Error installing component

I have purchased now paying 110 Euro and it is so much disappointing to see such error on my first time trying using your product. This is exteamly urgent I promised to complete website for someone and paid 110 euro for your such product. Please respond urgent and resolve this issue
regard

4 replies

Paul Frankowski Senior Staff
5 months ago · edited

Hi Mohammed,

we can support only current versions, not old one. This same do Microsoft, Adobe etc.

If you have Joomla 5 or Joomla 6 - please download & install SP Page Builer 6.3.2

Before complains always check documenation page >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

and life would be easier, and less stressful ;)


And yes, we help with installation process as well, if you have current version of Joomla (core) and correct server settings. SPPB 3.8 is still on our Download section only for webmasters who has to make upgrade from older version to new one or their files were damaged. I hope now is all clear.

Rashida Rahman Staff

Hi Mohammed Abubaker,

Did that help?

Rashida Rahman Staff

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?
If so, kindly accept the most helpful answer to close the post.

Best regards,

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