Joomshaper SP Page Builder Pro Extension Err - Question | JoomShaper

Joomshaper SP Page Builder Pro Extension Err

MM

Mohammed Abubaker Mohammed

SP Page Builder 3 days ago

Hi I have installed through extension the com_sppagebuilder_pro_v3.8.10 but I get error Warning Database not set in Joomla\CMS\Installer\Installer Error installing component

I have purchased now paying 110 Euro and it is so much disappointing to see such error on my first time trying using your product. This is exteamly urgent I promised to complete website for someone and paid 110 euro for your such product. Please respond urgent and resolve this issue regard

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 days ago #222058

Hi there!

Sorry for your experience.

Please try the latest version from here:

https://www.joomshaper.com/downloads/extension/sp-page-builder-pro-next

It seems you are trying an old version there. Let me know if it helps!

Best regards.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #222066

Hi Mohammed,

we can support only current versions, not old one. This same do Microsoft, Adobe etc.

If you have Joomla 5 or Joomla 6 - please download & install SP Page Builer 6.3.2

Before complains always check documenation page >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

and life would be easier, and less stressful ;)


And yes, we help with installation process as well, if you have current version of Joomla (core) and correct server settings. SPPB 3.8 is still on our Download section only for webmasters who has to make upgrade from older version to new one or their files were damaged. I hope now is all clear.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 23 hours ago #222130

Hi Mohammed Abubaker,

Did that help?

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