File upload - Forum | JoomShaper
Staff replied SP Page Builder

File upload

Asked by Nuno Silva 5 months ago Last activity 5 months ago

Hello, when i try to upload a pdf inside the media manager, when editing a page or article, i get this error. It works well with images, Did you make any changes? Thanks

"Please upload only image type files inside folders tab"

11 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
5 months ago

Hi Nuno,

Thanks for reaching out to us.

No recent changes were made from our side regarding file uploads.

This error usually happens when Joomla’s media settings are restricting the allowed file types.

Could you please check:

System -> Global Configuration → Media → Legal Extensions (File Types)

Make sure it includes PDF, for example:

jpg,jpeg,png,gif,pdf

Also check:

* Legal MIME Types includes:
    application/pdf

After saving those changes, try uploading the PDF again in SP Page Builder.

Let me know if it still doesn’t work.

Best Regards,

Nuno Silva Asked this
5 months ago

Everything seems fine

Ziaul Kabir Staff
5 months ago

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

Nuno Silva Asked this
5 months ago

No, i meant the configurations you asked to check were already set but the error persists, as you can see in the image 2.

Ziaul Kabir Staff
5 months ago

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Nuno Silva Asked this
5 months ago

Here

Nuno Silva Asked this
5 months ago

Here

Ziaul Kabir Staff
5 months ago

Still same.

Let me assign our another agent for this.

Thanks

Mehtaz Afsana Borsha Staff
5 months ago

Hi

Could you please check your credentials? I can not access on that.

Scott
5 months ago

This is Joomla problem I am having the smae issue unable to uplaod PDF files. Joomla

error: Not a valid image.

Mime types and setting are correct.

the only wyat to upload PDF IS EITHER ftpor cPanel
Joomla 6.1

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