Contact form issues, landing page issues - Forum | JoomShaper
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Contact form issues, landing page issues

Asked by Dzenana Hatibovic Avdibasic 4 months ago Last activity 4 months ago

Hi,

I’m not entirely sure if this is the correct place to report these issues, but I suspect there may be a common underlying problem.

Contact form issue (AJAX)
The contact form renders correctly and submits without visible errors, but the expected success response (“message successfully sent”) or confirmation event never appears. It seems like the AJAX success callback is not being triggered, even though the submission appears to go through.
Checkout / payment return issue
After successful payment (including PayPal checkout), the user is redirected to a blank page displaying only 0 instead of the expected order confirmation or thank-you page.

Both issues appear to involve missing or failing response handling (possibly AJAX or controller output issues), but I’m not sure if they are related or caused by the same underlying configuration or framework behavior.

Could you please advise whether these symptoms are known issues or if there is a recommended configuration fix for proper AJAX responses and post-payment landing page rendering?

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please active your PHP mail function to use the contact addon.

https://prnt.sc/XpJwX2PrhQNV

Best regards,

Toufiqur Rahman (Team Lead, Support)

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