HCaptcha Not Shows In The Form Option On The Contact Page - Question | JoomShaper
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HCaptcha Not Shows In The Form Option On The Contact Page

TM

Tristina Miller

SP Page Builder 11 months ago

Hi,

I saw the question here - https://www.joomshaper.com/forum/question/37040 - and I am having the same issue. I am using Page Builder 5 with the Decora template. I have used hcaptcha on other sites successfully and I've set it up as the primary Captcha within the website but it is still not showing this as a choice within the Form Builder on the Contact page here - https://www.mayfairglass.com/contact.html The site is recieving a lot of spam emails and we need to change this as soon as possible please. :)

Thanks for the help!

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Website
https://www.mayfairglass.com
3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #182958

Hello Tristina Miller,

Apolozy for the inconvenience. I see that you are using an older version of SP Page Builder 5. hCaptcha support was introduced in version 5.3.7. Please update your SP Page Builder to the latest version, and this should resolve the issue.

Let me know if you need further assistance.

Best regards

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TM
Tristina Miller
Accepted Answer
10 months ago #186294

I updated the Page Builder and the Hcaptcha is now working. :) Thanks for the help!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #186295

You're very welcome! I'm glad to hear that updating Page Builder resolved the Hcaptcha issue. If you need any further assistance, feel free to reach out.

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