hCaptcha not shows in the Form Option - Forum | JoomShaper
Awaiting an answer SP Page Builder

hCaptcha not shows in the Form Option

Asked by C@G Oncypruscom Ltd 1 year ago Last activity 1 year ago

Dear Team Hi,
Huge issue with Recaptcha. Your support suggetst hCaptcha. I have installed but it not shows in the Form Options.
Please support.

Regards, Michelle

5 replies

Asfakur Rahman Saikat Staff

Hi there,

Thank you for reaching out, and sorry for the inconvenience.

Please refer to this article to configure hCaptcha properly: Configuring hCaptcha.

If the issue persists, to assist with further investigation, please share your Joomla credentials in the hidden content section. Make sure to back up your site completely before sharing the credentials.

Best regards

C@G Oncypruscom Ltd Asked this

Does not working

Asfakur Rahman Saikat Staff

Could you please provide the correct Joomla admin URL? The current link is redirecting to the homepage instead of the Joomla administrator login page.

C@G Oncypruscom Ltd Asked this

Could you pls send me your IP. I have security plugin with Ips. So I will add you to the white list.
Thank you

Asfakur Rahman Saikat Staff

Please find the IP address in the hidden content section.

C@G Oncypruscom Ltd Asked this

Thank you, pls check admin link again and let me know. Please copy full link (with www.)

Asfakur Rahman Saikat Staff

Hi there,

Please note that SP Page Builder Pro 5 supports hCaptcha, while SP Page Builder 3 does not. However, SP Page Builder 3 does support Google reCAPTCHA.

I recommend updating to the latest version of SP Page Builder (v5.4.4), which includes hCaptcha support. I have tested this on my end.

Before updating SP Page Builder or Joomla, please ensure you take a full site backup using the Akeeba Backup extension to prevent any issues during the update process.

Feel free to reach out if you have any further questions.

Best regards

C@G Oncypruscom Ltd Asked this

Dear Asfakur,

Thank you for your support. Its seems that SPAMing stopped. I will have an eye on it. In case the issue will exist, I will let you know.

Regards, Michelle

Asfakur Rahman Saikat Staff

You're welcome!

If you need to use hCaptcha, simply update to the latest SP Page Builder as I mentioned.

Best regards.

Log in to reply.