HCaptcha Not Shows In The Form Option - Question | JoomShaper

HCaptcha Not Shows In The Form Option

CL

C@G Oncypruscom Ltd

SP Page Builder 9 months ago

Dear Team Hi, Huge issue with Recaptcha. Your support suggetst hCaptcha. I have installed but it not shows in the Form Options. Please support.

Regards, Michelle

0
9 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #179900

Hi there,

Thank you for reaching out, and sorry for the inconvenience.

Please refer to this article to configure hCaptcha properly: Configuring hCaptcha.

If the issue persists, to assist with further investigation, please share your Joomla credentials in the hidden content section. Make sure to back up your site completely before sharing the credentials.

Best regards

0
CL
C@G Oncypruscom Ltd
Accepted Answer
9 months ago #179906

Does not working

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #179907

Could you please provide the correct Joomla admin URL? The current link is redirecting to the homepage instead of the Joomla administrator login page.

0
CL
C@G Oncypruscom Ltd
Accepted Answer
9 months ago #179917

Could you pls send me your IP. I have security plugin with Ips. So I will add you to the white list. Thank you

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #179922

Please find the IP address in the hidden content section.

0
CL
C@G Oncypruscom Ltd
Accepted Answer
9 months ago #179925

Thank you, pls check admin link again and let me know. Please copy full link (with www.)

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #179935

Hi there,

Please note that SP Page Builder Pro 5 supports hCaptcha, while SP Page Builder 3 does not. However, SP Page Builder 3 does support Google reCAPTCHA.

I recommend updating to the latest version of SP Page Builder (v5.4.4), which includes hCaptcha support. I have tested this on my end.

Before updating SP Page Builder or Joomla, please ensure you take a full site backup using the Akeeba Backup extension to prevent any issues during the update process.

Feel free to reach out if you have any further questions.

Best regards

0
CL
C@G Oncypruscom Ltd
Accepted Answer
9 months ago #179948

Dear Asfakur,

Thank you for your support. Its seems that SPAMing stopped. I will have an eye on it. In case the issue will exist, I will let you know.

Regards, Michelle

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180047

You're welcome!

If you need to use hCaptcha, simply update to the latest SP Page Builder as I mentioned.

Best regards.

0