Cloudflare Turnstile For Page Builder Forms is Not An Option To Choose - Question | JoomShaper
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Cloudflare Turnstile For Page Builder Forms is Not An Option To Choose

KS

Kim Siebert

SP Page Builder 1 month ago

Hi team,

therefore I get tons of spam over my forms which used Google ReCaptcha I wanted to switch to Cloudflare. I used that checklist and did exactly what should be done: https://www.joomshaper.com/documentation/sp-page-builder/configuring-cloudflare-turnstile-captcha

The thing is Cloudflare plugin does not come up as an option under Form Builder Captcha Type - just Defaulf (sum up) and ReCaptcha.

What can prevent this from work?

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203937

Kim, indeed to use Cloudflare recapatcha you need at least SPPB Pro 5.4.6 (Jan 2025). I added that info to SPPB guide.

It's your duty to update extensions, otherwise you cannot use new features etc.


The mystery of why it did not work has been fully explained ;]

Please mark topic as solved. Danke.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #203881

Hello Kim,

Thank you for reporting this issue. I'm sorry for the inconvenience you're experiencing with the Cloudflare Turnstile option in SP Page Builder.

To help me investigate this further, would you be willing to grant me temporary administrative access to your site? This would allow me to thoroughly examine the issue and find a solution.

Before you share any credentials, please ensure you've created a complete backup of your site to safeguard your data.

Looking forward to your response.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #203895

Hi Kim,

on my 10 websites it works, are you sure that you installed and published that plugin?

Only then it will be visibile on the choice list. And I hope you have current version of SPPB Pro, hmm?

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KS
Kim Siebert
Accepted Answer
1 month ago #203919

Thanks Paul, expected the question and yes, I think I did everything right after the checklist:

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #203932

Hello Kim,

Sorry for the inconvenience you're experiencing. I've checked your site, and it appears you're currently using SP Page Builder version 5.2.4. The Cloudflare Turnstile feature for Page Builder Forms was introduced in version 5.4.5, as shown here: prnt.sc/qCHNS31TOSjD.

To use Cloudflare Turnstile, please upgrade your SP Page Builder to at least version 5.4.5.

Hope this helps!

Best regards

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KS
Kim Siebert
Accepted Answer
1 month ago #204180

Thanks Paul, Joomla told me all Addons were fully updated so I did not check individually. For all others: I manually installed the actual Page Builder (6) and it worked like a charm because everything else was already made by checklist. Thanks team for the hint! Solved!

Lets see how the spam pollution is developing now.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #204182

As extra step, check in your hosting panel or ask hosting support if you can also block whole traffic from some SPAM countries.

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