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tpl:shaper_helixultimate,cfg:ok

Asked by artisanet 3 months ago Last activity 3 months ago

Hello
Why do I suddenly have "tpl:shaper_helixultimate,cfg:ok" appearing at the top of the screen in both the back and front office? Thank you.

3 replies

Oldest first Newest first Most helpful
sincona_trading
3 months ago

Same problem over here!

Ziaul Kabir Staff
3 months ago

Hello,

I apologize for this.

I am checking the issue and will update you once I have more information from the files.

Thanks.

Ziaul Kabir Staff
3 months ago · edited

Hello,

Thank you for reaching out to us.

It appears that there is an infected file on your website. Please remove the following file or take the necessary steps to clean and secure it:

/var/www/vhosts/artisanet.info/httpdocs/templates/tmpl_tqrjky/gtnnym/howzg/zhpnwdsw.php

After removing the file, we also recommend performing a full malware scan and reviewing your website for any additional suspicious files or vulnerabilities.

Please, follow this post: https://www.joomshaper.com/forum/question/45152

Thank you.

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