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Tpl:shaper_helixultimate,cfg:ok

A

artisanet

Template 21 hours ago

Hello Why do I suddenly have "tpl:shaper_helixultimate,cfg:ok" appearing at the top of the screen in both the back and front office? Thank you.

1
3 Answers
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sincona_trading
Accepted Answer
6 hours ago #226351

Same problem over here!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 hours ago #226352

Hello,

I apologize for this.

I am checking the issue and will update you once I have more information from the files.

Thanks.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 hours ago #226385

Hello,

Thank you for reaching out to us.

It appears that there is an infected file on your website. Please remove the following file or take the necessary steps to clean and secure it:

/var/www/vhosts/artisanet.info/httpdocs/templates/tmpl_tqrjky/gtnnym/howzg/zhpnwdsw.php

After removing the file, we also recommend performing a full malware scan and reviewing your website for any additional suspicious files or vulnerabilities.

Please, follow this post: https://www.joomshaper.com/forum/question/45152

Thank you.

0