Staff replied SP Page Builder

SPPB 6.2.2 + error 404

Asked by Boudewijn 3 months ago Last activity 3 months ago

Hello,

My site (front- and backend) is difficult to reach and sometimes very slow.
In logs i see several 404 error from local server IP.

/media/com_sppagebuilder/assets/iconfont/icoilkmeg: filemng failed: filemng: stat failed: No such file or directory System error 2: No such file or directory

--> Updated SP Page Builder 6.0.0 to 6.2.2
Error message 404 still exists:

/media/com_sppagebuilder/assets/iconfont/icommkgvs: filemng failed: filemng: stat failed: No such file or directory System error 2: No such file or directory

6 replies

Boudewijn Asked this

3 months ago

2026-07-01 12:27:32 Error 45.82.. 404 GET /media/com_sppagebuilder/assets/iconfont/icok6uasr/style.css?143fb2b8f5d98f82feb246ecc61db33d HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36 39.9 K Apache SSL/TLS access
2026-07-01 12:27:36 Error 45.82.. 404 GET /media/com_sppagebuilder/assets/iconfont/icommkgvs/style.css?143fb2b8f5d98f82feb246ecc61db33d HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36 39.9 K Apache SSL/TLS access
2026-07-01 12:28:24 Error 158.173.. 404 GET /media/com_sppagebuilder/assets/iconfont/icoezvbby/style.css?143fb2b8f5d98f82feb246ecc61db33d HTTP/2 https://... Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36 8.07 K Apache SSL/TLS access
2026-07-01 12:28:24 Error 158.173.. 404 GET /media/com_sppagebuilder/assets/iconfont/icopytvol/style.css?143fb2b8f5d98f82feb246ecc61db33d HTTP/2 https://... Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36 8.07 K Apache SSL/TLS access

Atick Eashrak Shuvo Staff

3 months ago

Hello,

We sincerely apologize for the inconvenience.

We noticed that you are currently using SP Page Builder 6.2.2, which is not the latest version. We strongly recommend updating to the latest release, as older versions contain known security vulnerabilities that may affect your website's performance and stability.

Please also review the following forum post for more information about the security issue and the recommended cleanup process after updating:
https://www.joomshaper.com/forum/question/45152

Thank you for your patience and understanding.

Boudewijn Asked this

3 months ago · edited

Joomla update check : There are no updates available at the moment. Please check again later.

For 6.0.0 i mean 6.6.0

6.2.2 should be 6.6.2

See below for login:pass

Atick Eashrak Shuvo Staff

3 months ago

Could you please share your server access?

Boudewijn Asked this

3 months ago

I created an account in Plesk.

Boudewijn Asked this

3 months ago · edited

Imunify360 had detected June 25th 4 files as malicious and removed content:

/media/com_sppagebuilder/assets/iconfont/icoezvbby/fonts/fwdvpuf.PHP 
/media/com_sppagebuilder/assets/iconfont/icostyddu/fonts/fjcicri.PHP 
/media/com_sppagebuilder/assets/iconfont/icoanreov/fonts/fncsnrc.PHP 
/media/com_sppagebuilder/assets/iconfont/icocqxyek/fonts/fscpdrg.PHP

Atick Eashrak Shuvo Staff

3 months ago

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Torsten.S

3 months ago

/media/com_sppagebuilder/assets/iconfont/icoezvbby/fonts/fwdvpuf.PHP
/media/com_sppagebuilder/assets/iconfont/icostyddu/fonts/fjcicri.PHP
/media/com_sppagebuilder/assets/iconfont/icoanreov/fonts/fncsnrc.PHP
/media/com_sppagebuilder/assets/iconfont/icocqxyek/fonts/fscpdrg.PHP

Your Server got hacked. Only deleting the php files which are Webshells, does not solve your problem.
If you have a backup, level the entire site and use your backup and update EVERYTHING !

If you do not have a backup, you might hire someone to fix your problem.
Maybe it is not fixable, dependig how long the sever was open unprotected and undetected with that hack.

good luck