When I try to edit a page that has no menu item (yet) I obnly get a blank editor.
i.e. when the URL is /component/sppagebuilder/edit/585 I get a blank editor.
when the URL has amenu item /mneulevel1/level2/edit/534 it works
Staff replied
SP Page Builder
Frontend editing only works with pages that have a menu item
Asked by KE Comm
3 months ago
Last activity 3 months ago
4 replies
Atick Eashrak Shuvo Staff
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
KE Comm Asked this
3 months ago
· edited
I see it on two of my sites. One J5 and one J6. Both use Helix Ultimate and SP Pagebuilder (latest versions)
Atick Eashrak Shuvo Staff
I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?
Looking forward to your response.
Best regards
KE Comm Asked this
3 months ago
· edited
It looks like you resolved it HOWEVER:
I need to know what you did to resolve it, because I have the issue on more than one site!
I saw you edited the system_sef plugin. But the same settings on another site do not resolve the issue. (I cannot give you access to that site)
Atick Eashrak Shuvo Staff
I'm glad to hear the issue has been resolved.
To fix it, I disabled the Strict Routing option in the System - SEF plugin https://prnt.sc/ljpqAuf7jooI. This resolved the routing issue on your site.
If you're experiencing the same issue on your other sites, you can try disabling Strict Routing there as well. If the problem persists, please let us know and we'll be happy to investigate further.
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