Staff replied Helix Framework

Class "Joomla\CMS\Filesystem\Path" not found ERROR after Helix Ultimate update

Asked by Stuart Clark 3 months ago Last activity 3 months ago

After updating Helix Ultimate (to resolve yet another security BUG in JoomShaper code), I now can't access ANY page on my site which contains a link to EasyStore. Instead, I get the error code:

Class "Joomla\CMS\Filesystem\Path" not found

I have re-installed EasyStore
I have deleted SPPageBuilder cache
I have deleted template CSS, JS & SCSS cache
I have deleted Joomla cache
I have deleted browser cache
I have disabled SEF

...NONE of those actions have worked, so I'm now left with a site which does not function

https://dilligaf.shop

5 replies

Atick Eashrak Shuvo Staff

3 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Stuart Clark Asked this

3 months ago

Tempory admin details below. Be aware you are accepting responsibility for any data loss caused by your actions

Atick Eashrak Shuvo Staff

3 months ago

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Stuart Clark Asked this

3 months ago

Please tell me exactly what changes you have made

It appears to be working now

Atick Eashrak Shuvo Staff

3 months ago

I have enabled the Behaviour - Backward Compatibility 6 plugin