Three of my sites have lost their layouts. - Forum | JoomShaper
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Three of my sites have lost their layouts.

Asked by stq74 3 months ago Last activity 2 months ago

Accepted answer

Marked as the solution

5 more replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Note: I will share solution.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Shana

Same thing happened to my website! I did not perform any updates!! Should I make a separate post with my information?

stq74 Asked this

Hi,
Thanks, see access in hidden mode.

stq74 Asked this

Hi,
Thanks for the debugging.
However, the layout is completely different: the menu is a "hamburger" icon instead of being in the header alongside the logo, and all the colors are gone—it's as if the CSS stylesheet isn't loading.

Toufiq Senior Staff

Please check now. Thanks

stq74 Asked this

Thanks,
I still have the text "D1337_PROBE_11" at the bottom of the page. What is this code?

Toufiq Senior Staff

Please check now. Thanks

stq74 Asked this

It's ok
Thank you Toufiq

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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