Page Bulder Layouts Lost Their Tweaks - Question | JoomShaper
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Page Bulder Layouts Lost Their Tweaks

FG

Florian Georgiev

SP Page Builder 3 years ago

Hello, SPPB 4.0.5. There is an error raising when I try to save a row from the layers palette. I was advised to uninstall and install again SPPB. But whe I did, I lost all the changes that I have made to the SP Page Builder layouts, which I used in my site pages. Why?

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6 Answers
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #88133

Hello

Apologies for the inconvenience. What kind of error were you facing earlier? It is always recommended to keep a backup before installing again as you have mentioned.

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FG
Florian Georgiev
Accepted Answer
3 years ago #89351

The error is not relevant. I'm sure that this is the behaviour of SPPB.

Anyways, here's the error: ![https://snipboard.io/aAe6Ym.jpg]

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #89356

Can you please share your admin access? Use the hidden mode to share the log in credentials.

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FG
Florian Georgiev
Accepted Answer
3 years ago #89369

Here it is.

p.s. When i reinstalled SPPB, the credentials were deleted. The pagfes then were with lost editings. When I entered the SPPB credentials, the editings to the pages that I made restored. I think this is a mechanism of SPPB to make it difficult to use it when you don't have a subscription anymore.

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FG
Florian Georgiev
Accepted Answer
3 years ago #90087

Hi there, still noone has yet checked the site.

screenshot

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FG
Florian Georgiev
Accepted Answer
3 years ago #91200

the issue is resolved

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