Article images/URLs uploaded not accepted/visible after upgrade to J4 Hel - Forum | JoomShaper
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Article images/URLs uploaded not accepted/visible after upgrade to J4 Hel

Asked by Nico de Groot 2 months ago Last activity 2 months ago

After succesfull update to current J4, updated pagebuilder Pro and Helix3:

  • Images uploaded in helix tab [Helix3 Blog Options] do not appear in the admin screen, only a brief empty square.
  • Image entered with Joomla Images and link is shown
  • Older article still show Helix3 Blog Option images
  • I can enter a YT url in Blog Options, but it's not shown.
  • When enabling debug/maximum :
  • errors only deprecations like:

    Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/vhosts/ojec.org/httpdocs/templates/shaper_hope/html/layouts/chromes/sp_xhtml.php on line 28

using recenty updated share_hope

How can I examine and fix this?

Accepted answer

Marked as the solution
Nico de Groot Asked this
2 months ago

Thanks, must heve been a local issue after all.

4 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
2 months ago

Hello Nico de Groot,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

Nico de Groot Asked this
2 months ago

Thanks for your quick reply

Nico de Groot Asked this
2 months ago

Hi Ofi,

Could you check the site, and did you find anything?

Best regards,
Nico

Ofi Khan Staff
2 months ago

I have checked and created a new article with Blog Options image. I have also turned on Debug and set Error Reporting to maximum. But there are no issues. Please check this article (link in the hidden content).

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