Article Images/URLs Uploaded Not Accepted/visible After Upgrade To J4 Hel - Question | JoomShaper

Article Images/URLs Uploaded Not Accepted/visible After Upgrade To J4 Hel

NG

Nico de Groot

Helix Framework 3 weeks ago

After succesfull update to current J4, updated pagebuilder Pro and Helix3:

  • Images uploaded in helix tab [Helix3 Blog Options] do not appear in the admin screen, only a brief empty square.
  • Image entered with Joomla Images and link is shown
  • Older article still show Helix3 Blog Option images
  • I can enter a YT url in Blog Options, but it's not shown.
  • When enabling debug/maximum :
  • errors only deprecations like:

    Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/vhosts/ojec.org/httpdocs/templates/shaper_hope/html/layouts/chromes/sp_xhtml.php on line 28

using recenty updated share_hope

How can I examine and fix this?

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #229135

Hello Nico de Groot,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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NG
Nico de Groot
Accepted Answer
3 weeks ago #229141

Thanks for your quick reply

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Nico de Groot
Accepted Answer
3 weeks ago #229364

Hi Ofi,

Could you check the site, and did you find anything?

Best regards, Nico

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #229633

I have checked and created a new article with Blog Options image. I have also turned on Debug and set Error Reporting to maximum. But there are no issues. Please check this article (link in the hidden content).

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NG
Nico de Groot
Accepted Answer
4 days ago #231162

Thanks, must heve been a local issue after all.

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