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Site Hacked

Asked by asadmunir 2 months ago Last activity 2 months ago

Hello,

I have been using Joomshaper for a very long time never had an issue with hacking. not sure where the vunerablity is. I am able to access the backend no issue.

I also tried to create a user for you to access i get the following error

Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()

your help is appreciated

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
2 months ago · edited

Hi,

The best & trusted way will be:

  1. Ask Hosting support to recover site from backup, for example, 3-5-9 days old.
  2. Update everything there, check one by one.
  3. Ask hosting support to scan site (for malware patterns)
  4. Install Firewall component

Error that you have is from plugin that is not ready for used Joomla version. This is the most common reason, by can be also by damaged files.

4 more replies

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asadmunir Asked this
2 months ago

thanks for your help sorted it out chatgpt helps too :)

Free Worker
2 months ago

hello,

i have one on my site, some code, binary, into pagebuilder directory.

The issue is on the htacces, but my provider block some php fuction and the site display an code 500.

easy to repair, but why into the pagebuilder directories.

regards

Paul Frankowski Senior Staff
2 months ago

you need firewall, our tool is only scanner.

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