Site Hacked - Question | JoomShaper

Site Hacked

FS

Fremantle Software

SP Page Builder 1 week ago

I have installed the latest updates off your software (com_sppagebuilder_pro_v6.7.1), but I still got hacked! How do we solve this!! My provider's server has automatically blocked the website!! Website: www.hondenuitlaatservicesubliem.nl

0
2 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #230333

Hoi,

It means that:

  • You didn't clean your server deeply, one hidden file might left and wait for activation.
  • You may have different extension that may "hole".
  • You don't have firewall installed that block popular hacker's request.

This is NOT always only our fault, common. Is not fair.


Ask your hosting provider to scan server (whole) and delete all malware files. Then turn on site again, install scanners and firewall and scan site. You can use ours and others.

0
M
Mia
Accepted Answer
1 week ago #230346
0