Uncaught TypeError: Cannot read properties of undefined (reading 'map') - Forum | JoomShaper
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Uncaught TypeError: Cannot read properties of undefined (reading 'map')

Asked by lallenbach 2 months ago Last activity 2 months ago

Hello

Since a few days i have on 2 different websites the same problem. it does not load the menu and other elements on the website correctly.

I already asked the hoster if he did some server updates, he did not. Also we did no changes on the websites the last weeks. So it just happened all of a sudden, for no reason.

Do you maybe have an idea or an hint what it could be or what we can do to find and solve the problem.

Error:

Uncaught TypeError: Cannot read properties of undefined (reading 'map')
at HTMLDocument.<anonymous> (sppagebuilder.js:13:24353)
at u (jquery.min.js?dc1494811d1dc1b1cc32a81522bff2fd:2:27579)
at Object.add [as done] (jquery.min.js?dc1494811d1dc1b1cc32a81522bff2fd:2:27873)
at d.fn.ready (jquery.min.js?dc1494811d1dc1b1cc32a81522bff2fd:2:29932)
at sppagebuilder.js:13:24333
at sppagebuilder.js:13:25879

3 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
2 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

lallenbach Asked this
2 months ago

Sure.

Ziaul Kabir Staff
2 months ago

Hello,

Please update your Joomla installation and SP Page Builder Pro to the latest supported versions. We no longer provide support for Joomla 3, as it has reached its end of life.

Once you've updated, if the issue still persists, please let us know and we'll be happy to investigate further.

Thanks!

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