Is this a hack?

Paul Frankowski Senior Staff

2 months ago · edited

Hi Jeff,

1. Yes, it does. I saw it a few times.
2. Follow general tips: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#how-to-clean-an-infected-joomla-4x-6x-site (focus on 5,6,7)
3. If cleaning will not help (but it should), delete broken menu items, and recreate them.
4. Remember to update helix plugin !

Mehtaz Afsana Borsha Staff

2 months ago

Hi,

Thanks for contcating us. It’s hard to say if this is a hack just from the Inspect tool. Joomla, Helix, or other extensions can add menu code dynamically.

Please check this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#how-to-clean-an-infected-joomla-4x-6x-site

It will help you.

-Regards.

Paul Frankowski Senior Staff

2 months ago

I saw that you still didn't fit it.

JH

Jeff Honeyager Asked this

2 months ago

No not yet - the fix is a ton of time. Too bad there isn't a tool to do the fix; especially from the developer that caused the hack. I would pay for a tool to fix it. Any ideas?

JH

Jeff Honeyager Asked this

2 months ago

Check hidden content

Paul Frankowski Senior Staff

2 months ago · edited

Thx, Can you...

JH

Jeff Honeyager Asked this

2 months ago

Like I mentioned earlier - I can't login to provide FTP access until Monday when the client can give me 2AF for the back end.

!!!!!!!!!!!!!!!!!!!!!!!!!!

JH

Jeff Honeyager Asked this

2 months ago

Like I mentioned earlier - I can't login to provide FTP access until Monday when the client can give me 2AF for the back end.

!!!!!!!!!!!!!!!!!!!!!!!!!!

Mehtaz Afsana Borsha Staff

1 month ago

Hi,

You can check this.

Mehtaz Afsana Borsha Staff

1 month ago

Thanks for accepting the answer and have a nice day.