Sppagebuilder 6.8 install failing with a file error - Forum | JoomShaper
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Sppagebuilder 6.8 install failing with a file error

Asked by Paul 1 month ago Last activity 1 month ago

Hello I am getting errors when trying to install SP version 6.8 on Joomla 5.3

So I then have updated all other extensions and updated Joomla to 5.4.7 but when I try SP 6.9 but the retry failed identically on Joomla 5.4.7.

The official SP Page Builder installer again returned an error and created the same mixed 6.8.0/6.7.1 state. This confirms Joomla 5.2.3 was not the cause.

I got this error: Joomla\Filesystem\File::copy: Copy failed.

Could you please investigate and advise

3 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please check now.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Paul Asked this

OK that seems ok now, can you tell me what the issue was as I have 30 other sites to update as well.

Toufiq Senior Staff

The User Profile plugin’s language files cannot override the existing language files. Initially, I deleted the existing language files and installed the build without them. I then reinstalled the build with the language files included. That's all. Thank you

https://prnt.sc/qQKeKuuXyde_

Note: Might be there was file permission issue.

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