Sppagebuilder 6.8 Install Failing With A File Error - Question | JoomShaper

Sppagebuilder 6.8 Install Failing With A File Error

Paul

Paul

SP Page Builder 1 week ago

Hello I am getting errors when trying to install SP version 6.8 on Joomla 5.3

So I then have updated all other extensions and updated Joomla to 5.4.7 but when I try SP 6.9 but the retry failed identically on Joomla 5.4.7.

The official SP Page Builder installer again returned an error and created the same mixed 6.8.0/6.7.1 state. This confirms Joomla 5.2.3 was not the cause.

I got this error: Joomla\Filesystem\File::copy: Copy failed.

Could you please investigate and advise

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232047

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please check now.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Paul
Paul
Accepted Answer
1 week ago #232050

OK that seems ok now, can you tell me what the issue was as I have 30 other sites to update as well.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #232052

The User Profile plugin’s language files cannot override the existing language files. Initially, I deleted the existing language files and installed the build without them. I then reinstalled the build with the language files included. That's all. Thank you

https://prnt.sc/qQKeKuuXyde_

Note: Might be there was file permission issue.

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