error when installing SPpagebuilder - Forum | JoomShaper
Staff replied SP Page Builder

error when installing SPpagebuilder

Asked by Portia Jelwana-Schmidt 1 year ago Last activity 1 year ago

Hi ,
I am getting the error message when installing as follows:
Fehler
JSON.parse: unexpected character at line 1 column 1 of the JSON data

I run my website with Joomla in following configuration:
Einstellung Wert
PHP erstellt für Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Datenbanktyp mysql
Datenbankversion 8.0.36
Datenbankzeichensatz utf8mb4_general_ci
Datenbankverbindungszeichensatz utf8mb4_0900_ai_ci
Database Connection Encryption Keine
Database Server Supports Connection Encryption Ja
PHP-Version 8.3.19
Webserver Apache
PHP-Interface für den Webserver cgi-fcgi
Joomla!-Version Joomla! 4.4.12 Stable [ Pamoja ] 11-March-2025 16:00 GMT
Browsererkennung Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0

I am doing update work currently on this test website.
My template installed is Cotefo using Helix ultimate, which is not configured properly yet, because I ran into great difficulties with this. This is the reason why I purchased SPpagebuider.

The active website with PHP 7 and Joomla 4 is here: www.jelwana.net

can you please help me ?

1 reply

Portia Jelwana-Schmidt Asked this

I found, that pagebuilder is running, despite the error message at installation.

Ziaul Kabir Staff

Hello Portia,

Thanks for reaching out to us. If your existing site was built with SP Page Builder, you can export pages from the old website and import them into the new one. Please follow the official documentation for step-by-step instructions from here https://www.joomshaper.com/documentation/sp-page-builder/export-import-and-save-for-later-use.

If your old site was created with a different page builder, you will need to redesign the pages from scratch using SP Page Builder.

Let me know if you need further assistance!

Thanks

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