Error When Installing SPpagebuilder - Question | JoomShaper

Error When Installing SPpagebuilder

PJ

Portia Jelwana-Schmidt

SP Page Builder 7 months ago

Hi , I am getting the error message when installing as follows: Fehler JSON.parse: unexpected character at line 1 column 1 of the JSON data

I run my website with Joomla in following configuration: Einstellung Wert PHP erstellt für Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux Datenbanktyp mysql Datenbankversion 8.0.36 Datenbankzeichensatz utf8mb4_general_ci Datenbankverbindungszeichensatz utf8mb4_0900_ai_ci Database Connection Encryption Keine Database Server Supports Connection Encryption Ja PHP-Version 8.3.19 Webserver Apache PHP-Interface für den Webserver cgi-fcgi Joomla!-Version Joomla! 4.4.12 Stable [ Pamoja ] 11-March-2025 16:00 GMT Browsererkennung Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:136.0) Gecko/20100101 Firefox/136.0

I am doing update work currently on this test website. My template installed is Cotefo using Helix ultimate, which is not configured properly yet, because I ran into great difficulties with this. This is the reason why I purchased SPpagebuider.

The active website with PHP 7 and Joomla 4 is here: www.jelwana.net

can you please help me ?

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2 Answers
PJ
Portia Jelwana-Schmidt
Accepted Answer
7 months ago #188193

I found, that pagebuilder is running, despite the error message at installation.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188245

Hello Portia,

Thanks for reaching out to us. If your existing site was built with SP Page Builder, you can export pages from the old website and import them into the new one. Please follow the official documentation for step-by-step instructions from here https://www.joomshaper.com/documentation/sp-page-builder/export-import-and-save-for-later-use.

If your old site was created with a different page builder, you will need to redesign the pages from scratch using SP Page Builder.

Let me know if you need further assistance!

Thanks

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