"A Database Error Occurred." Installing Selixo Joomla 6 Template - Question | JoomShaper

"A Database Error Occurred." Installing Selixo Joomla 6 Template

L

Linda

Template 1 month ago

Hi, I am have an issue installing the Selixo Joomla 6 template from the quickstart. Received the error "A Database error occurred."

This error happens every time the install is attempted.

All database information has been correctly entered.

No indication as to what the error is – the install just stops and if the site is refreshed it goes back to uninstalled state, so nothing has actually happened (database is empty, no file changes, etc.)

I have followed the instructions in one JoomShaper document where it is possible (the files which were to be edited do not exist on the site). I did try increasing the max execution time to 800. I tried using database type MySQL instead of MySQLi. This made no difference.

Would appreciate some assistance to solve this issue. Access details provided in hidden content. Thank you.

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7 Answers
L
Linda
Accepted Answer
1 month ago #226520

Hi Ziaul, Thank you, that is working now. Again, appreciate the support. Regards, Linda

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #226557

Hello Linda,

I think you may have mistakenly marked your own reply as the answer.

Thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #226380

Hello Linda,

Thanks for reaching out to us.

Please check now.

I have completed the installation for you. It appears that the database creation step was missed during the setup process, which caused the installation to fail with the database error.

Everything should be working now. Please review the site and let us know if you encounter any further issues.

Thanks.

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L
Linda
Accepted Answer
1 month ago #226386

Hi Ziaul, Thank you for sorting this and doing the installation. Appreciate the support. Regards, Linda

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #226395

You are welcome. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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L
Linda
Accepted Answer
1 month ago #226479

Hi Ziaul, Everything seems to be working fine overall, but I did find an issue with the Blog page.

The news articles are not showing when clicking the Read More button Error: "Object of class stdClass could not be converted to string" Can preview the article in the backend but don't see it in the front end. Regards, Linda

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #226518

Please, check now. Issues resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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