"A Database Error Occurred." Installing Selixo Joomla 6 Template
L
Linda
Hi, I am have an issue installing the Selixo Joomla 6 template from the quickstart. Received the error "A Database error occurred."
This error happens every time the install is attempted.
All database information has been correctly entered.
No indication as to what the error is – the install just stops and if the site is refreshed it goes back to uninstalled state, so nothing has actually happened (database is empty, no file changes, etc.)
I have followed the instructions in one JoomShaper document where it is possible (the files which were to be edited do not exist on the site). I did try increasing the max execution time to 800. I tried using database type MySQL instead of MySQLi. This made no difference.
Would appreciate some assistance to solve this issue. Access details provided in hidden content. Thank you.
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Ziaul Kabir
Accepted AnswerHello Linda,
Thanks for reaching out to us.
Please check now.
I have completed the installation for you. It appears that the database creation step was missed during the setup process, which caused the installation to fail with the database error.
Everything should be working now. Please review the site and let us know if you encounter any further issues.
Thanks.
L
Linda
Accepted AnswerHi Ziaul, Thank you for sorting this and doing the installation. Appreciate the support. Regards, Linda