White Screen - Forum | JoomShaper
Staff replied SP Page Builder

White Screen

Asked by Tim 4 weeks ago Last activity 2 weeks ago

I have domain that is running SP Page Builder, but the page is blank or white.

When I go to the admin site and try to preview an SP Pagebuilder page it is blank or white as well.

4 replies

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Ziaul Kabir Staff
4 weeks ago

Hello Tim,

Thank you for reaching out to us.

Please check the following documentation, which provides steps to troubleshoot the issue:

SP Page Builder Troubleshooting Guide

Please let us know the outcome after following the suggested steps.

Thank you, and we look forward to your update.

Best regards,

Paul Frankowski Senior Staff
4 weeks ago

System > Global configuration :

  • Error Reporting: Maximum ("Server" tab)
  • Debug System: Yes ("System" tab)
  • Save & Close, then preview the site

then you will see more than blank page, those are the basics since Joomla 1.5

Tim Asked this
3 weeks ago

In hidden conten is the error codes that I am receiving

Paul Frankowski Senior Staff
2 weeks ago · edited

This issue occurs because your Joomla site is running a newer version of PHP (PHP 8.4+ ?) than your current Joomla core or third-party extensions were designed to handle.

For example, if you have PHP 8.5 switch to PHP 8.4 or PHP 8.3 and try again.

  1. What Joomla version do you have there?
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