White Screen In Frontendeditor - Question | JoomShaper
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White Screen In Frontendeditor

TK

Tom Kesch

SP Page Builder 1 year ago

Hey!

I settled up a new joomla 4.4 installation, build a website. and i am not able to edit my page with the frontendeditor. There applys a white screen and nothing happens :(

Updated all and backup from everything. Please help!

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Website
https://vato.ambulante-pflege-hahn.de
6 Answers
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PD
Peter Dowse
Accepted Answer
1 year ago #168850

Have you checked your .htaccess file to make sure it's the default file from a Joomla install.

I had the same issue and replaced my .htaccess file and this solved the issue.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #168856

Hi there!

Sorry for your experience.

Would you please check the following troubleshooting points to see if it helps?

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#pages-list-or-editor-not-working-white-screen

Best Regards

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TK
Tom Kesch
Accepted Answer
1 year ago #168917

Hey all!

So i changed the .htaccess (i already know that it was the original) and nothing changed.

All the proposals doesnt fit. I dont use cookie addons and no other javascripts.

What can i do further?

Best regards, Tom

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170257

Hi Tom,

Sorry for the delayed response.

I have checked your backend. It seems your template is not from us, and the template is not up to dated. Would you please update your template to the latest and then check again?

https://share.cleanshot.com/fYVXtSxc

https://share.cleanshot.com/hVnXPFPt

https://share.cleanshot.com/Cl4DmD7J

Best Regards

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FB
Farhad Basiri
Accepted Answer
1 year ago #169741

Did you solve this? I have the same issue

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #170258

Hi Farhad Basiri,

Kindly, post a new question about your issue.

Thanks!

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