Dear Joomshaper Team,
When I try to access the “Section Library,” I am denied access to the elements, even though I have a Pro license.
Can you please help me with this?
If you need access to the site, please let me know.
Staff replied
SP Page Builder
Access is limited to Pro users, even though I have a Pro license
Asked by Ronny Schönfeld-Bahls
8 hours ago
Last activity 8 hours ago
1 reply
Atick Eashrak Shuvo Staff
We apologize for any inconvenience this may have caused. Please ensure that you have correctly entered your license information in your SP Page Builder settings and registered your domain in your Joomshaper dashboard. If you have completed these steps and are still encountering the issue, we kindly ask you to refer to this documentation for further assistance:
https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-have-the-pro-version-but-with-locked-pro-features
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