plugins/system/helix3/core/classes/menu.php on line 258 - Forum | JoomShaper
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plugins/system/helix3/core/classes/menu.php on line 258

Asked by Nelson Chan 5 years ago Last activity 5 years ago

Hi Joomshaper, may i know why this error occur? ![http://www.rotaryclubkk.org]

Error:
plugins/system/helix3/core/classes/menu.php on line 258

25 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
5 years ago

Hello skyhawk

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. I think you are using old version of Helix3. Will you please update the Latest version of Helix3 and let us know. Besides, You can share your FTP access via hidden content area. The hidden content area is fully secure area.

-Thanks

Nelson Chan Asked this
5 years ago

Hi, here the credentials. Pls check in the 'hidden content'. TQ

Toufiq Senior Staff
5 years ago

Give me FTP access, Please

Nelson Chan Asked this
5 years ago

Hi Toufiq, sorry we don't have that. What is the next actions ya?

Nelson Chan Asked this
5 years ago · edited

May i know what is causing this problem? TQ

Toufiq Senior Staff
5 years ago

After fixing your issue, I try to update the Joomla. But, Now the admin panel doesn't work perfectly. That's why need the FTP access. Thanks

Nelson Chan Asked this
5 years ago

Oh i see. How about you try again now.

Toufiq Senior Staff
5 years ago

Solved your issue via updating Helix3. Thanks

Nelson Chan Asked this
5 years ago

Woah! Thanks! Do i need to update joomla to 3.9 version?

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