Helix template is taking over my hard drive and downing my server with CSS files - Forum | JoomShaper
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Helix template is taking over my hard drive and downing my server with CSS files

Asked by Allen 5 years ago Last activity 5 years ago

Since updating 1.1.4 to 2.0.1, and Joomshaper developers reverting me to 1.1.4, many large-sized CSS files are being created under the folder '../public_html/media/template'.

How do I stop this? I can;t even access template options since Joomshaper developers reverted me to 1.1.4. Attempting to access template options only gives me a page saying, "Invalidargumentexception: Please Specify A Valid Response Format, Other Than That Of Html, Such As Json, Raw, Debug, Etc.".

I have no access to the template options editor. I already posted this other issue in a separate post at https://www.joomshaper.com/forum/question/6278 with no response in 6 hours so far.

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Allen Asked this
5 years ago

We removed some scripts and the files. The problem has not recurred so far.

2 more replies

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Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please give me the FTP access & Joomla administrator access to check the issue? I will check & get back to you soon. Do you have backup of your site? If not, Please keep a backup of your site & let me know.

-Thanks

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