Slantage site following Helix plugin update - Forum | JoomShaper
Staff replied Helix Framework

Slantage site following Helix plugin update

Asked by DigiKult 5 years ago Last activity 5 years ago

Hello,
I am experiencing the same problem on several sites using SP Page Bulder.
Every time I update the System - Helix3 Framework plugin which is requested by Joomla and once I have cleared the cache, the site displays 0 - Error: 0 and the site is no longer displayed.
I reloaded the plugin but nothing changes :(
Thanks for your feedback.

5 replies

Ofi Khan Staff

Hello DigiKult

Your login credentials does not work. Please check and share the correct one.

Best regards

DigiKult Asked this

Morning Ofi,
I just took back the business pack to benefit from the support.
Can you give me a feedback on the site crash following the Helix plugin update?
Thank you in advance.

Ofi Khan Staff

I will try my best to help you out. Please share the correct login credentials. I could not access your site. It is saying wrong username/password.

DigiKult Asked this

Hello Ofi, sorry for the error, the info is below.
Thanks for your help.

Ofi Khan Staff

I have checked your site. I have switched on Protostar template and found your site working. Please contact your template developer. Your template has overridden SP Page Builder addons.

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