Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue() - Forum | JoomShaper
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Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()

Asked by Ortal Udler 5 years ago Last activity 3 years ago

Hi, when I tried to edit my joomla article from the front, I receive the error message:
Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()

When I tried to edit the article from the backend, I don't see the option tabs in the article.

Please give me some advice.

9 replies

Ofi Khan Staff

Hello Ortal Udler

Templates are not yet compatible with Helix 2. Please allow us some time. Hopefully, we will make the templates compatible within this month. Meanwhile use Helix 1.1.4 on your site.

Best regards

Mehtaz Afsana Borsha Staff

Hi

Do not upgrade to Joomla 4 or Helix Ultimate 2.x.x frameworks if you have already used other templates as those are not compatible yet.
Our dev-team is working on it and those templates will be compatible soon.
Thanks!

Ortal Udler Asked this

How can I downgrade to Helix 1.1.4? Can you please send my a install file or a link?

WeNeX IT-Solutions
4 years ago · edited

hi,

same problem.

BUT: joomla version 3.10.4

installed templated: shaper_helixultimate - Standard (with helix 1.1.4)

installed: SP PAGE 3.8.2

Warning: : json_decode() expects parameter 1 to be string, object given in
/www/htdocs/w01a642a/gs-parksiedlung.de/templates/shaper_helixultimate/error.php on line 48

WeNeX IT-Solutions

???

Ofi Khan Staff

Apology for the delay. Where is the error displayed? Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Nikola

I have an issue when I try to register an account. The issue is "Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()"

Latest joomla, latest helix, ESTATE template quickstart

Can I get a fix?

Ofi Khan Staff

Hello Nikola

Please post a new question and we will help you on the issue.

Best regards

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