Can't load Featured Image in Blog options tab of an Article - Forum | JoomShaper
Solved Helix Framework

Can't load Featured Image in Blog options tab of an Article

Asked by Olivier DELORON 4 years ago Last activity 3 years ago

Hello,
I can't upload any Featured Image in the Blog Options tab of an article...
Please note that all the features are uptodate: Helix Framework to 2.0.5., Gazette template to 2.0.0., SP Page Builder to 3.8.0.
You can find admin Id in the hidden content. Thanks in advance for helping.

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

We will check and get back to you soon before release next update. Thanks

16 more replies

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Olivier DELORON Asked this
4 years ago

Hi, any idea of what's going on with the Featured Image upload (in Blog Options tab)?...

Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked your site via download akeeba backup and it works fine.

https://prnt.sc/1xhilxy

-Thanks

Olivier DELORON Asked this
4 years ago

Hi Toufiq, what do you mean "via download akeeba backup"?

Toufiq Senior Staff
4 years ago

I have checked your site on my localhost and it works fine. Maybe your server occurred the problem. Thanks

Olivier DELORON Asked this
4 years ago

OK thank you for for your looking at that, I will go on investigating...

Toufiq Senior Staff
4 years ago

Let me know the result. Thanks

Olivier DELORON Asked this
4 years ago

Hello Toufiq,
I finally succeeded in publishing the Featured Image in the Article Blog Options Tab.
But I still think there is a bug with Helix Ultimate Framework.
See, I actually have to uninstall the HU Framework 2.0.5, then setup HU 1.1.4 (!), then create my article and upload the Featured Image, then uninstall HU 1.1.4, then re-install HU 2.0.5...
This process is really very restrictive as you guess.
Let's hope that will be solved in a next release of HU.
Best regards

Monika Spiech
4 years ago

I have a similar problem. I have installed Joomla version 3.10.3. Pagebuilder Pro and HelixUltimate. Unfortunately I can not upload the Blog Featured images. I tried to install the old Helix template 1.1.4, but unfortunately this had no positive effect. Also I have the problem that I can upload PDFs, but then they are not selectable in Mediamanger.

Toufiq Senior Staff
4 years ago

@Olivier DELORON We will try to improve it in the future update.

Just create in issue here

Thanks

Olivier DELORON Asked this
4 years ago

Thanks Toufiq, I've just reported this issue in GitHub.

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