Mailchimp not working

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

Please make sure that your server CurL is enabled.

Note: Before provide me the access, Please keep an backup of your site.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

-Thanks

C

Christian Asked this

5 years ago

Backup completed.

C

Christian Asked this

5 years ago

Please advise on this?

Toufiq Senior Staff

5 years ago

It works fine.
https://www.ec-itsolutions.com/component/sppagebuilder/?view=page&id=33

https://prnt.sc/xn76g0

C

Christian Asked this

5 years ago

Component on the page is not working - as per link below.

https://privatebin.support-tools.com/?6f368ef4c337959f#Fhj8AgOiNS1G0r9LtSnoIxjiQ3FrW5/26iEqvSfX8b0=

Please copy/past as "equal" sign is taken out for some reason.

C

Christian Asked this

5 years ago

Please advise on this ASAP - it's urgent now.

Toufiq Senior Staff

5 years ago

I have shown you it works fine.

https://prnt.sc/xoyr5t

You didn't put the list id of mailchimp.

https://prnt.sc/xoytm4

C

Christian Asked this

5 years ago

See below and it's not working - I have made sure API key and list ID are included correctly.

Toufiq Senior Staff

5 years ago

Please enable the bottom of section and check, please. I have checked and it works fine.

C

Christian Asked this

5 years ago

I have checked test page and it is not working.