Helix Ultimate - Question | JoomShaper
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Helix Ultimate

hv.digital

hv.digital

Template 3 years ago

Hello, I am working with Helix ultimate and Joomla 4, and there is a lot of crazy stuff going on, from yesterday to today offcanvas hamburger icon appered on desktop and when its switched to mobile, menu is empty, and its only shown on some screen resolutions. Also from yesterday to today footer got completly broken.

Is there a lot of known bugs and issues with helix ultimate?

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12 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48684

Hi,

Before did you have Helix Ultimate 1.1.x and you made template update to 2.0.x ? If yes or not sure, please read tip #1: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48686

Also from yesterday to today footer got completly broken.

And what you did yesterday on your website?

Remember to clear Joomla cache and disable CSS compression - for testing purposes.

Anytime you can also share site URL

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hv.digital
hv.digital
Accepted Answer
3 years ago #48711

Absolutly nothing, that is the issue, I cleared cache but mobile menu is crazy Im sending you two links for dev enviroment

  1. mobile menu is normal
  2. mobile menu is crazy

I am using v2.0 on both sites

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48718

Maybe I am blind, but all seems be OK on 2nd link. tested on: Firefox / Brave / Opera

Please try from 2nd browser as well.

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hv.digital
hv.digital
Accepted Answer
3 years ago #48728

try all the screen sizes please, on some it shows on some it disapires

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hv.digital
hv.digital
Accepted Answer
3 years ago #48730

And also check the the first link, yesterday menu was looking like that and now looks broken

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48731

It wil be easier & faster if you tell me on which I should test. Like in the doctor/dentics office, when they ask you where do you feel pain.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48735

I have idea

Inside Template options > Custom Code > Custom CSS add this

.offcanvas-menu .offcanvas-inner ul.menu, 
.offcanvas-menu .offcanvas-inner ul.menu ul { border: 1px solid;}

It should help for table view and Mobile Menu problem.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48736

Menu item: "Products" - works fine. From desktop and mobile view.

Do you need video evidence?


But I would add also this:

.offcanvas-menu .offcanvas-inner .sp-module { margin-top: 20px;}

To get more space for (x) close icon

foto_7445_2021.jpg

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hv.digital
hv.digital
Accepted Answer
3 years ago #48751

Hello, so the problem is that menu items disapire on some screen resolutions (957px), that is for the second link, and on the first link on same resolution works fine

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hv.digital
hv.digital
Accepted Answer
3 years ago #48752

And than again apperese on 767px

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #48780

Have you used my CSS code - one and two ?

If not, use it.

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