SP PageBuilder Contact Form - Question | JoomShaper
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SP PageBuilder Contact Form

JL

Josef Langenegger

SP Page Builder 3 years ago

I have used the contact form from SP PageBuilder 3.8.2. However, the message appears unformatted in the delivered mail and has, for example, no paragraphs but everything strung together. What is the problem? Thanks for the support.

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #49358

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Can you share a screenshot about your issue?

-Thanks

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JL
Josef Langenegger
Accepted Answer
3 years ago #49391

Thaks for the feedback. Is it really necessary to provide the Joomla administrator access? I don't like it that so much ;-)

In the enclosures you can see the representation in the form and in the mail that I receive.

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JL
Josef Langenegger
Accepted Answer
3 years ago #49941

Can't anyone help me??

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #49942

Hi, If I may...

it request php customization of the addon code.

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JL
Josef Langenegger
Accepted Answer
3 years ago #49955

What does that mean for me now? What happens now?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #49978

That it's beyond support. We can add your wish to-do list, but if you want solution fast you have to consider customization or using different contact module.

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JL
Josef Langenegger
Accepted Answer
3 years ago #50330

I expect you to add this bug to the to doo list and not leave this as it is now!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #50331

This is not typical urgent bug, but yes I added already to users wish-list.

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