SP PageBuilder "Contact Form" Add-on Email not sending - Forum | JoomShaper
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SP PageBuilder "Contact Form" Add-on Email not sending

Asked by Geoff 2 years ago Last activity 2 years ago

Our site uses Helix Ultimate template and SP PageBuilder on Joomla 4. The contact form add-on in a page using SP PageBuilder is not sending, with the animated circle icon on the button continually displayed.

Any advice?

5 replies

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Ofi Khan Staff
2 years ago

Hello Geoff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Geoff Asked this
2 years ago

Thanks Ofi.

Ofi Khan Staff
2 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

Geoff Asked this
2 years ago

Please let me know ASAP if you are able to find the source of why the form isn't submitting. Thanks.

Ofi Khan Staff
2 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost. I have not found the solution on your live site.

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