opt-in Form spPagebuilder and reCaptcha not working - Forum | JoomShaper
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opt-in Form spPagebuilder and reCaptcha not working

Asked by Monika 4 years ago Last activity 4 years ago

Hi
I am using the latest SP Pagebuilder, Joomla 4.0.5 and the opt in form for newsletter from AcyMailing, which I downloaded and is my Component Section. When I turn on the reCaptcha V2 (or V3) doesn't make any different, the result is: Class 'JDispatcher' not found, resulting in a white page.
As I turn off the reCaptcha from the form - it works fine again.

Do you have any hint, how to solve that security issue with opt in form?

Thanks in advance and kind regards
Nika

10 replies

Monika Asked this

Hallo Toufiq
and sorry for later reply. I di as asked, can't proceed since on the template AcyMailing is not installed. I am using a different captcha - wich I preffere actually on the same site https://urig-waldenburg.ch/kontakt

If it is possible to have such a security question on the opt in form, that would be better in my oppinion.

So far so good, what else can I do?

Thanks in advance and
kind regards
Nika

Monika Asked this

Hello again
I tryed on two websites, with each reCaptcha Version 2 in Plugin activated and it produces.. Class 'JDispatcher' not found. As I turn the form off - the site is back.

What I did: cleared all cache Website as well as Browser. Used different Browser. Produced new keys and insertet into Plugin.

I am using Joomla 4.0.5

Any other hint on how to make it work to use the form?
Thanks in advance and kind regards
Nika

Toufiq Senior Staff

Can you share site URL administrator access to check the issue? Don't forget inform me which exactly occurred the problem. Thanks

Monika Asked this

Hello Toufiq again :)

and thank you. I did send you the credentials.

In SP Pagebuilder on index site you see below a now switched off opt-in form. As I send it online, the site disapears and the above error is shown.

The form is working without reCaptcha - but that does not make sense. The plugin is set to V2 Captcha and the keys are in, the plugin active.

Thanks for support and kind regards
Nika

Toufiq Senior Staff

Please check now. Thanks

Monika Asked this

Wow - so nice to see it working thank you very much Toufiq.

I got an other site with the same problem. Would you let me know how to fix it there as well please?

Thank you

Toufiq Senior Staff

Updated latest version of Page Builder. Thanks

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