Opt-in Form SpPagebuilder And ReCaptcha Not Working - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Opt-in Form SpPagebuilder And ReCaptcha Not Working

M

Monika

SP Page Builder 3 years ago

Hi I am using the latest SP Pagebuilder, Joomla 4.0.5 and the opt in form for newsletter from AcyMailing, which I downloaded and is my Component Section. When I turn on the reCaptcha V2 (or V3) doesn't make any different, the result is: Class 'JDispatcher' not found, resulting in a white page. As I turn off the reCaptcha from the form - it works fine again.

Do you have any hint, how to solve that security issue with opt in form?

Thanks in advance and kind regards Nika

0
10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50109

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please produce the error here.

http://helix-framework.org/administrator

-Thanks

0
M
Monika
Accepted Answer
3 years ago #50419

Hallo Toufiq and sorry for later reply. I di as asked, can't proceed since on the template AcyMailing is not installed. I am using a different captcha - wich I preffere actually on the same site https://urig-waldenburg.ch/kontakt

If it is possible to have such a security question on the opt in form, that would be better in my oppinion.

So far so good, what else can I do?

Thanks in advance and kind regards Nika

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50477
0
M
Monika
Accepted Answer
3 years ago #50636

Hello again I tryed on two websites, with each reCaptcha Version 2 in Plugin activated and it produces.. Class 'JDispatcher' not found. As I turn the form off - the site is back.

What I did: cleared all cache Website as well as Browser. Used different Browser. Produced new keys and insertet into Plugin.

I am using Joomla 4.0.5

Any other hint on how to make it work to use the form? Thanks in advance and kind regards Nika

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50650

Can you share site URL administrator access to check the issue? Don't forget inform me which exactly occurred the problem. Thanks

0
M
Monika
Accepted Answer
3 years ago #50652

Hello Toufiq again :)

and thank you. I did send you the credentials.

In SP Pagebuilder on index site you see below a now switched off opt-in form. As I send it online, the site disapears and the above error is shown.

The form is working without reCaptcha - but that does not make sense. The plugin is set to V2 Captcha and the keys are in, the plugin active.

Thanks for support and kind regards Nika

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50665

Please check now. Thanks

0
M
Monika
Accepted Answer
3 years ago #50673

Wow - so nice to see it working thank you very much Toufiq.

I got an other site with the same problem. Would you let me know how to fix it there as well please?

Thank you

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50712

Updated latest version of Page Builder. Thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50812

Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

0