Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please share a screencast video of the full scenario about your issue.

-Thanks

Hi Toufiq,

Sorry for the late reply, but taking care of my newborn son, well, took over... :-)

So I think my question is obsolete, since Hika-Shop told me, that the little message that pop-up are their System Messages, see attachment. Nevertheless, first it moves in front of the text, BUT behind the pictures... (?!) and second, it is badly visible in the lower right corner, how can I move it to the upper left right one? How can I find out which module position this is? I could find it in the source code.

https://drive.google.com/file/d/1dPC3WgfCfTK0LFizwCro8Br5ppHv8ItK/view?usp=sharing

Thank you and all the best, Martin

Sorry, I could NOT find it in the source code...

Where should i check?

https://prnt.sc/26c1ldf

Hi Toufiq,

Please look at the picture I attached last time and I mentioned lower right corner, not visible on your printscreen. It is a green field and the following text is barely visible "Der Warenkorb ist leer". Thank you, Cheers

Should i login your site from front end? If yes, provide me the access. Thanks

Hi Toufiq, yes please, see login in hidden section.

    Cheers

Administrator access doesn't work

Sorry, my bet, I didn't save and close the PW settings, please try again.

Take care and thank you!

https://drive.google.com/file/d/1xAhmuj4RXXSnAD7MvUiHR1MmLVyUfJuc/view

Please watch the video

I did see the video and in the 50th second in the video in the lower right corner you see the green text field being partially hidden BEHIND the photo!!? And it is badly visible in the lower right corner, how can I move it to the upper left right one? How can I find out which module position this is? I couldn't find it in the source code. I would like it to appear in the upper right corner.

Thanks a lot! Cheers

Did you checked my video?

Ehhhhmmmm... I just wrote "I did see the video"...!!? :-) And it was NOT about an error message, but a system message!

I have checked your site and no system message found.

OK, might not be a system message, I am not a professional, BUT did you see the green message in the lower right corner, see picture and red circles??? Why is it BEHIND the product picture?

https://drive.google.com/file/d/15_a_eYyn0RB91tkOxvT3j7XkVe-XSOCL/view?usp=sharing

Thank you

https://prnt.sc/26en1u5

Just captured screenshot and no system message found.

You have to click on WARENKORB (Shopping cart), but which must be empty. Then you get the message. When you then zoom your screen in and move the page up and down, you'll see, that that message gets partially hidden behind a photo. Sorry for those misunderstandings... We will get there... :-)

Did you change credentials?

Credentials are activated, but you don't need them, just click on an empty shopping cart.

Added this code inside the custom css box from your template. Now check again. Thanks

#system-message-container {
    position: fixed;
    bottom: 0px;
    right: 15px;
    max-width: 350px;
    z-index: 9999;
}

Perfect, thanks Toufiq!

Take care

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

Sure, just completed the review, a good one... :-)

Thank you 😍