After Update SP Page Builder 3.8.3: I can´t open any site from Adminpanel - Forum | JoomShaper
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After Update SP Page Builder 3.8.3: I can´t open any site from Adminpanel

Asked by OR-Marketing 4 years ago Last activity 4 years ago
  1. After Update SP Page Builder 3.8.3: I can´t open any site from Adminpanel (white page)
  2. This page does not work after update on ipad (white page)
    https://or-marketing.eu/home/nutrilite
    Joomla 4
    JCH Optimize deactivated
    Joomla cache deleted
    no effect

5 replies

Ofi Khan Staff

Hello OR-Marketing

I have successfully accessed your administrator and added an SP Page Builder page for your reference. You can check it: https://or-marketing.eu/component/sppagebuilder/?view=page&id=47

I have checked your mentioned page on laptop and mobile. There is no issue found. Is the issue happening only on iPad? Your page loads a little slow. Please wait for the page to load. Also clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser on iPad.

Best regards

Ofi Khan Staff

Please follow this documentation and apply the fixes. Hopefully, it will solve your issue. Also turn off mod_security from cPanel. Please contact with your hosting provider for this.

OR-Marketing Asked this

Sorry,
I have already disabled all modules, safe_mode is "off". I don't feel like searching your errors anymore.
I did a rollback and everything is working again.
The paid version says VIP standard. I feel like a beta tester.
I don't have time to deal with this issue (don't get money for it either :-) )

Safe_Mode: https://cloud.or-marketing.eu/s/zxeGpWaN4Yk87sS

gourou

yes we are beta testers unfortunately each update is painfull

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