Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Before One click Update, you should save your template.

-Thanks

Hi Toufiq,

thanks for your answer. Problem is, that the intranet page is not accessible from outside. what i can do is to give you an teamviewer (or other one) access to the server. Can you use this?

Regards Frank

Anydesk?

You need this?

Hi,

ich möchte Sie gern zu einer AnyDesk-Sitzung einladen. Meine ID lautet 247 307 521.

AnyDesk hier herunterladen:

https://anydesk.com

I guess i need your mailadress for inviting?

Give me your anydesk id

247307521

Please accept my request

Hi, where can i do this? I have no experience with anydesk.

Can we join tomorrow?

of course

i will try to set it that way, that you cn connect without my acceptance

i guess this is not possible. please contact me when you want to start

Sure

Are you there?

Good morning Toufiq, now i am in the office and we can try to connect.

The google font api key is AIzaSyBXnsdqZuOfIeBTNsKiOqfsyPuoKzVOHiM

Please accept my request

Sorry, i can see no request.

Would you please try ist with a browser? https://go.anydesk.com/

Ok, i set the settings the way that you can come in without my acceptance. Please try again. Number is still 247307521

Please watch the video

password is joomshaper

Are you there?

Sorry, it does not work. perhaps our firewall is blocking. can we try teamviewer?

ID 747 555 155

Pass shytad62

Free version teamviewer close fiew min later

Can you give me id and pass again?

747 555 155 shytad62

teamviewer is all time the same

Did you able to run akeeba backup?

no. i will stop trying. You can go to the server and check the template problem anytime. Teamviewer is on.

password does not work

please try agfyg47e

Hi Toufiq, can you please send me the joomla login password for fchojinski?

Check the hidden content

Hi Toufiq,

now i am in the office, i had a longer discussion with my boss ;-) The teamviewer password is

Hi Toufiq, does the connection work?

Connected but your screen is dark

I have checked your site on my localhost & it works fine without having any problem.

https://drive.google.com/file/d/177m4h47PFonvnLe2h6fXTLAY3IiAldjQ/view

I think if you upload live server the problem will be disappear.

-Thanks

ok. but what is "live server"? Sorry for the question....

this machine "klsrvintranet5" is a virtual host where the website should run.

ok. but what is "live server"? Sorry for the question....

Do you have plan to use this site in a Website domain? To view this site you have to use a hosting server to keep website files. Like as JoomShaper.com