Hello
Thank you for your query.
Have you downloaded the Quickstart version? Inside the QuickStart package, there is a full version of SP Page Builder Pro already installed. But depending on the membership plan you purchased, you can or cannot update or download SP Page Builder Pro separately, in which case you need to add your credentials on the Joomla backend to get the update.
Could you kindly specify a bit more? SP Page builder will not have the components of Floox template. Can you share your administrative access? Use the hidden mode to share the log in credentials.