page builder error Version 3.8.3 - Forum | JoomShaper
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page builder error Version 3.8.3

Asked by SowieSo GmbH & Co. KG 4 years ago Last activity 4 years ago

I am using the full version of PB 3.8.3 and I cannot create or save any modules with the PB. I.e. whenever I save the module, the complete content is gone. Sometimes it works to save the module 1 or 2 times, but the next time the content is not saved.
In addition, the Gallery add-on only works with full width and not when I create 3 + 8 columns, here the images are distorted despite correct size specification and only displayed smaller.
Please help
Many greetings
Paula Weinfurter

3 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Don't forget share database access

-Thanks

SowieSo GmbH & Co. KG Asked this

Hello,

the hidden content contains the access data.

Database is possible only through the interface of the hoster and not directly. I hope you can solve the problem without database access, if not, please report again, thanks

Toufiq Senior Staff

I have added accordion addon without having any problem and it works fine.

Zimmer Osser - module

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