Page Builder Error Version 3.8.3 - Question | JoomShaper
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Page Builder Error Version 3.8.3

SK

SowieSo GmbH & Co. KG

SP Page Builder 3 years ago

I am using the full version of PB 3.8.3 and I cannot create or save any modules with the PB. I.e. whenever I save the module, the complete content is gone. Sometimes it works to save the module 1 or 2 times, but the next time the content is not saved. In addition, the Gallery add-on only works with full width and not when I create 3 + 8 columns, here the images are distorted despite correct size specification and only displayed smaller. Please help Many greetings Paula Weinfurter

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56084

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Don't forget share database access

-Thanks

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SK
SowieSo GmbH & Co. KG
Accepted Answer
3 years ago #56792

Hello,

the hidden content contains the access data.

Database is possible only through the interface of the hoster and not directly. I hope you can solve the problem without database access, if not, please report again, thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #56833

I have added accordion addon without having any problem and it works fine.

Zimmer Osser - module

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