Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Remove custom javascript code from your template manager and check again.

-Thanks

Thanks, but ... I have removed Javascript. The articles now refer to a 404 page and the article is not found. :-(

I have the same problem. Links to articles give 404 error unless I have a menu item for the article. This has never been a problem on other sites. strange and very tedious.

Give me FTP access please

Links to articles give 404 error unless I have a menu item for the article.

Hi. Publish a category to which article belongs. It works so in Joomla in general.

Surely, on your sites on which there is no problem with this, the category is published.

SFTP is available.

Hi. I have removed Javascript from the Helix. Even the direct link via a menu item resulted in a queue. The article now has a menu entry, a category and should be accessible in principle. So it's not the javascript and it shouldn't be, otherwise the area in the framework would also be useless. Question: Where is the error?

Do you have site backup? If you don't have, please keep a backup and let me know. I will made some changes after that. Thanks

Hi. The Page is just a demo version. Feel free.

This addon is not related with the article.

https://drive.google.com/file/d/1jnqMsgOvLc4I0hSZx6yG2RYTKaaoQhnP/view

That is correct, but the addon is yours. Further down the page - hidden - is an addon for the articles. This always leads to the error page and not to the articles. The same applies to the module "Blog Content Top Article Scroller", which also always leads to the error page. In the meantime, however, I can link directly to an article via a menu item without getting to an error page.

Can you share a screencast video about the full scenario?

Was there a solution to this problem?

https://prnt.sc/z8Y-to6udFgp