After Update To Helix From 3.0.1 To 3.0.2 Not Work Logo Image - Question | JoomShaper
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After Update To Helix From 3.0.1 To 3.0.2 Not Work Logo Image

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Gianluca

Helix Framework 3 years ago

I'm updating from "Helix 3 framework 3.0.1" to "Helix 3 framework 3.0.2" but I have some problem. For example in the logo of my website.

Can You help me, please?

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Website
https://certissimo.it
6 Answers
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G
Gianluca
Accepted Answer
3 years ago #57366

Ofi Khan,

More than a screenshot...

I posted a video at the following link: https://certissimo.it/per_joomshaper/Video_2022-02-13_145913.mp4

Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #57080

Hello Gianluca

Please share more details of the issue. Share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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G
Gianluca
Accepted Answer
3 years ago #57111

Yes Sure Ofi,

I posted a video at the following link: https://certissimo.it/per_joomshaper/Video_2022-02-13_145913.mp4

Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #58527

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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G
Gianluca
Accepted Answer
3 years ago #58585

Dear Ofi Khan,

I SOLVED...

I solved the problem, already and I made a video. Here is the video: https://certissimo.it/per_joomshaper/Video_2022-02-22_172847.mp4

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #59010

Great! Thanks for the update. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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