Slideshow don´t Show Videobackground on phone devices - Forum | JoomShaper
Awaiting an answer SP Page Builder

Slideshow don´t Show Videobackground on phone devices

Asked by merique 4 years ago Last activity 4 years ago

Hello guys

We used slideshow add on as a header with some slides that includes videobackgrounds.
Desktop is everything fine.
But unfortunately the videobackground dont shown on phones. The background is empty.
The textblocks are still visible
The following slides (with images) are shown normal

4 replies

Rashida Rahman Staff

Hi there!

Thanks for the details.

I have visited to your site https://blumen-samanyolu.de/ and the video background is shown there at my phone. Here is a screenshot below:

video-background.jpg

Which device you are facing this issue, please?

Best Regards

merique Asked this

it don´t work on iphone11. i also treied it on iphone 13
same problem

Ariba Staff

Hello

If I may, this is actually a safari issue, the browser might be blocking it and also a common problem for developers around the world. I have checked from iPhone 11 and the problem exists, yes. Google and Apple, also have a policy prohibiting autoplay video for all new device models. In any case, using a video background is bad for page speed load on mobile devices too.
The best way is to try to abandon the background video on mobile devices.

merique Asked this

On my iphone i use chrome not safari

Log in to reply.