error after update - Forum | JoomShaper
Awaiting an answer Helix Framework

error after update

Asked by Martin Seidl 4 years ago Last activity 4 years ago

Hi Guys,
I really love your extensions but there is a horroful issue with your updates. After updating just a minute ago my whole design is spoiled: https://www.alpenverein-aibling.de/
colors changed, top bar changed and so on and now I have to fix it somehow very quickly.....:-((((((((
if u have a quick solution plz let me know as soon as possible

This is a horror!!!!!

6 replies

Martin Seidl Asked this

I enrolled backup now. But what remains is the feeling that your updates habe too many errors and that is not the first time. I dont know what to do now with updates.......

Alison
4 years ago · edited

I just cleared the cache and it sorted it for me

Rashida Rahman Staff

Hi there!

Sorry for your experience.

What you have updated, please? The Helix Ultimate? From which version you have updated, actually?

Yes, as Alison said, sometimes only hard reload andr/or cache cleaning of Joomla and Browser does solves the issue for you:)

Sometimes you need to toggle compile SCSS to CSS, JS and CSS compression options + clear cache each time also.

But we are really sorry for your experience and thanks for your appericiation!

Best Regards

Martin Seidl Asked this

I don't know why, but I re-updated after backing up and this time there is no errors although i did exactly what I did the last time.....

Martin Seidl Asked this

Now my client comes up with this change: https://prnt.sc/jSwg-K9WbNyT (desktop main menu falls a line down and logo is is still desktop logo- too big/design breaks)

In custom.css I defined mobile view with this:
@media (min-width: 320px) and (max-width: 1250px) {
but still it shows desktop view...
what has gotten wrong?

Log in to reply.