PageBuilder Pro Not Working - Question | JoomShaper
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PageBuilder Pro Not Working

DR

doug raught

SP Page Builder 3 years ago

I have an active license key for PageBuilder--valid until July 2023 I installed a new site with Ultimate 2 (3.8.3) Package. I inserted my Joomshaper email and license key.

But, when I go to PageBuilder frontend, at the top left it says: SP PageBuilder Lite (3.8.3)..GET PRO All of Pro Addons are listed and functional...yet the message above says PageBuilder Lite

Also, there is no PAGE icon on the left menu to be able to navigate directly to different pages. Does not Ultimate 2 give this option? I have been using Helix 3 and the PAGE navigation link/icon has been implimented for quite some time now--or so it seems.

The fact that my screen says I'm using Pagebuilder Lite and to GET PRO can't be right. I changed because of the header menu features. Maybe I better switch back. Something's wrong.

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #58977

Hi there!

Thanks for your query.

Did you use the Quickstart pack of Helix Ultimate, please? If yes, it contains the SP Page Builder lite version. Kindly, download the Pro version from our site and install over the lite one. Here is the related info that may help you:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#basic6

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #59133

Thanks for accepting my answer:)

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